1. Enter the order number from your order confirmation email and your shipping zip code.
2. Select the option to exchange or return, answer a few questions, and voila! Your shipping label will magically appear (or be emailed to you).
3. Peel and reseal the box your shoes came in with your ORIGINAL CONDITION , slap that shipping label on, and give it to your carrier.
Only original condition can be returned or exchanged! If you’ve worn, they’re not in original condition. They should have no sidewalk dirt or street dirt or any dirt. Indoor wear only, please!
Once the return has been processed online, use our provided return label. This will allow our system to process your exchange or refund quickly. You will know the exchange or refund was initiated when you receive an email confirmation from us.
